FAQ
Trial activation, workspace URLs, billing, and how customers order from your shop.
Autodebit must be set before the 15-day trial activates. The ₹2 charge confirms the mandate. It is not the plan price — it is the verification payment that lets billing start after the trial.
After the 15-day trial ends, the selected Standard or Premium plan bills automatically on the mandate you set with ₹2. Cancel before day 15 if you do not want the plan to continue.
Yes. At payment you choose Card or UPI Autopay. ₹2 confirms that method. Later dues debit the same card or the same UPI mandate unless you change it in billing. One-time UPI pay is not the same as UPI Autopay — pick UPI Autopay if you want GPay or PhonePe to approve recurring debit.
1 owner, 1 branch, and 1 employee. Upgrade when you outgrow those limits.
Yes. Business names can be shared. The workspace slug cannot. That slug becomes your tenant hostname.
On Premium and Enterprise. Enable the customer portal in your workspace, upload a logo, and share your shop link. Guests browse the menu, manage quantity in the cart, and place COD delivery or pickup orders. Trial and Standard do not include the storefront.
The storefront is included on Premium and Enterprise. Guests pay the shop, not us. After the free quota (100 orders on Premium, 150 on Enterprise per billing period), the owner is billed a platform fee of 0.75% or 0.5% of the order, capped at ₹99 per order.
Call +91 78272 82185, WhatsApp the same number, or email hello@khaatapos.com. You can also use the contact form for 50+ branches, 100+ users, or 500+ employees. Contact us.
All three are on the contact page: +91 78272 82185, support@khaatapos.com, and WhatsApp on the same number. Hours: Monday–Saturday, 10:00 AM – 7:00 PM IST. Company: RangSilk Private Limited, New Delhi, India.